Senior Account Manager
Salary: £50,000 plus quarterly bonus
Location: Remote with monthly team days
We’re looking for a Senior Account Manager (SAM) to take ownership of a portfolio of our largest and most strategically important customers, delivering them world class customer service and guidance. This opportunity is perfect for your growth into a management role, overseeing a team of account managers.
Fathom is a game changing software company that gives confidence and financial clarity to business leaders, and you will be a big part of that mission. The customers you’ll work with are accountants in practice, and you’ll be the trusted contact for our highest value of those customers, setting them up for success with implementation and rollout advice, and ongoing support throughout their customer journey.
Your main responsibilities will include:
As the perfect candidate for the role, you are:
About the company
Founded in 2010, Fathom is a web-based (SaaS) forecasting, reporting and analytics tool used by over 65,000 businesses and their advisors in more than 80 countries around the world. We’re part of the Access Group, and our UK team has office space in various locations across the country (but we normally meet in London!). The role is a hybrid-remote position - the team meets in the office for a day every month, but we’re very flexible in our working arrangements, so you can make as much use of the offices as you want.
Fathom is a fun and friendly place to work, and we’re committed to ensuring equality and diversity in our team. We offer some great perks including an annual personal development allowance, regular volunteering and CSR opportunities, and more that we’d love to tell you about!